Shipping & Delivery Policy

We aim to get your orders to you as quickly as possible! Please read our shipping and delivery information below before placing your order.

Soft Play Delivery

Soft play items may take 10–14 days to be delivered from the date of purchase. Please allow this time for your order to be processed and delivered.

All Other Items

All other items are usually dispatched within 48 hours of your order being placed. Once dispatched, please allow 3–5 working days for delivery.

Important Delivery Information

• Delivery times are estimates and may vary depending on the courier and your location.
• Working days exclude weekends and public holidays.
• During busy periods, delivery may take a little longer than expected.
• Please ensure your delivery address and contact details are correct when placing your order.

If you have any questions about your order or delivery, please contact us and we’ll be happy to help.

Thank you for shopping with us! 💕